|VOLUME XII No. 46||W E D N E S D A Y||March 10, 2010|
RESTAURANTS OF HONGKONG ...
AND THE WORST !
|Name of Restaurant||Secret Garden (秘苑)|
|Address of Restaurant||Ground Floor, Bank of America Tower, No. 12, Harcourt, Central, Hongkong|
|Date of Visit||Wednesday, February 24, 2010|
|Attentiveness to Customers’ Needs||Excellent||Acceptable||Poor|
|Product Expertise of Serving Staff||Excellent||Acceptable||Poor|
|Speed of Service||Excellent||Acceptable||Poor|
|Cleanliness of Uniform and Serving Staff||Excellent||Acceptable||Poor|
|Music -- None||Excellent||Acceptable||Poor|
|Wine -- Not Applicable|
|Storage of Wine||Good||Poor||Unknown|
|Expertise of Sommelier||Excellent||Acceptable||None|
|Total Cost of Meal|
|Moderately Expensive||Very Reasonably Priced|
|Name of Director of Restaurants||None|
|Name of Executive Chef||None|
It is a strange fact but, in the Hongkong Special Administrative Region (HKSAR) of the People’s Republic of China (PRC), some of the rudest serving staff can be found in restaurants, specialising in preparing and serving Korean food.
This medium has no idea as to the reason for this phenomenon, but it is, sadly, fact.
Secret Garden (秘苑) is a Korean restaurant, located at the Ground Floor of Bank of America Tower, Number 12, Harcourt Road, Central, Hongkong.
It has been at its present location for the past 15 years.
Management, therefore, must be doing something right, regardless of the lack of servility of the serving staff.
TARGET (泰達財經) had visited this stand-alone eatery, some years past, but because of the then rudeness of the staff, this reviewer was loath to suffer a second time.
However, a TARGET Subscriber had suggested that lunch at Secret Garden was good value for money.
So, burying this reviewer’s pride, on Wednesday, February 24, 2010, TARGET entered this Korean restaurant.
Immediately apparent was that the service staff was scurrying hither and thither and had little time for pleasantries, such as: ‘Good Afternoon. Do you have a reservation?’
Instead, upon hearing that a reservation had been made, a female member of the serving staff, confirming that TARGET was on time (she studied her wristwatch for about 20 seconds), said, only, ‘Wait a minute’, and, then, on her return to the small entrance hall, escorted this medium to a table, opposite the kitchen.
After being seated for about 5 minutes, a Nepalese lady – TARGET’s waitress for the 45-minute lunch – came over and placed a menu on the table, along with 2 cups of tea.
Before accepting our order, this Nepalese serving lady suggested that, perhaps, choosing the set menu for the day would be the best option rather than ordering from the a la carte menu.
This was her recommendation:
SET A – HK$300
Korean Style Vermicelli
Mixed Rice in Stone Pot
Spicy Bean Curd Soup
Not including rice
An interesting facet of this lady’s suggestion was that she said that ordering one Set A Menu would be sufficient for 2 people.
She was correct.
The food was, just about, as one would expect from a Korean restaurant: Hot and spicy.
The lunch was not a barbecue, which is common in most Korean restaurants, these days, but mixture of 8 appetisers, a very spicy soup, and a well-known Korean dish in a clay (not stone) pot, called bibimbap.
The bibimbap was very bland and, as far as TARGET could ascertain, the rice had been slightly overcooked which, this medium has been reliably informed, is par for the course for this dish.
Be that as it may, it was a healthy dish although it was not especially tasty in this reviewer’s opinion.
By this time, it had become only too apparent that Secret Garden had reinvented itself: From a traditional Korean restaurant it had metamorphosed into what could be described as being a fast-food, Korean restaurant.
However, having said that, at $HK150 per head, it is difficult to beat this restaurant on price, alone.
Value for money, it is.
But, as with many, if not most, Korean restaurants in the territory, don’t expect very much in the way of service.
There is no music in this restaurant; its decor could not be considered appealing to anybody except the owner as she counts the profits of the day; it, certainly, is not the place that one would want to take a person for a romantic evening; it is noisy, with the sounds of dishes, banging together throughout the restaurant; and, lastly, the incessant chattering of the patrons reminded one of a flight of Canadian geese, having landed in a field, all looking for food.
TARGET makes every attempt to ensure accuracy of all data published,
TARGET cannot be held responsible for any errors and/or omissions.